Shipping and payments
General information
ALL STORES ARE CLOSED ON PUBLIC HOLIDAYS
Dispatch of orders within two working days (does not apply to personal collections and bulk customers).
If you are in a hurry to order, use DPD Guarantee!
The type of payment does not affect the speed of dispatch and delivery of the order.
In the summertime with high temperatures, consider sending chocolate goods for the possibility of spreading.
Personal collection
Dortisimo.cz Prague
Toužimská 897/E1, Prague 9
FREE personal collection
within 2 working days of ordering
(wait for the information email)
card
cash
Dortisimo.cz Hradec Králové
Mýtská Street 235/6, Hradec Králové
FREE personal collection
orders are shipped from the central warehouse every Monday afternoon
(order no later than Friday 12.00)
card
cash
Dortisimo.cz Brno
Mojmírovo náměstí 6, Brno
FREE personal collection
orders are shipped from the central warehouse every Thursday afternoon
(order no later than Wednesday 12.00)
As an exception, it will only take place on Friday 1/12/23
card
cash
Express delivery - DPD
DPD - Cash on delivery
145 CZK
over 1500 CZK - 50 CZK (does not apply to the purchase of a gift voucher),
FREE for orders over 2000 CZK
DPD - Payment on account in advance
100 CZK
over 1500 CZK - 50 CZK (does not apply to the purchase of a gift voucher),
FREE for orders over 2000 CZK
Account number: 2400354579/2010
variable symbol - order number
(will appear after purchase is complete)
After the amount has been credited to our account, we will inform you by e-mail
DPD - online payment card payment
100 CZK
over 1500 CZK - 50 CZK (does not apply to purchases
Payments are made in real time
If the payment goes through correctly, the order will automatically be moved to the paid status.
DPD - Guarantee This service is suspended until 31.12.23
165 CZK
for orders over 2000 CZK - 65 CZK
The surcharge is for the next-day delivery guarantee service if ordered before 12 noon on the previous working day.
DPD - ParcelShop
The weight limit is 20 kg. The package is stored for 7 calendar days. This service is suspended!
Cash on delivery 120 CZK
FREE when ordering over 1500 CZK
Payment in advance to the account 90 CZK
FREE when ordering over 1500 CZK
Account number: 2400354579/2010
variable symbol - order number
(will appear after purchase is complete)
After the amount has been credited to our account, we will inform you by e-mail
Online payments, card payment 90 CZK
FREE when ordering over 1500 CZK
Payments are made in real time
If the payment goes through correctly, the order will automatically be moved to the paid status. You will be informed about the readiness of the shipment for collection via e-mail and SMS. After receiving the notification, you can pick up the shipment at the branch of your choice.
DPD - Slovakia cash on delivery
11.70 euros
FREE on orders over 65 Euros
DPD - Slovakia payment on account in advance
10 euros
FREE on orders over 65 Euros
Account number: 2900354583/2010
variable symbol - order number
(will appear after purchase is complete)
IBAN: CZ5520100000002900354583
SWIFT: FIOBCZPPXXX
After the amount has been credited to our account, we will inform you by e-mail
Post office
The weight limit is 4 kg!
Post office - Cash on delivery
85 CZK
FREE when ordering over 1500 CZK
(does not apply to the purchase of a gift voucher)
You will be informed about the readiness of the shipment for collection via e-mail and SMS. After receiving the notification, you can pick up the shipment at the branch of your choice.
Post office - Payment on account in advance
CZK 60
FREE when ordering over 1500 CZK
(does not apply to the purchase of a gift voucher)
Account number: 2400354579/2010
variable symbol - order number
(will appear after purchase is complete)
You will be informed about the readiness of the shipment for collection via e-mail and SMS. After receiving the notification, you can pick up the shipment at the branch of your choice.
Zásilkovna SK - Cash on delivery
Cash on delivery 4 Euro
FREE on orders over 65 Euros
You will be informed about the readiness of the shipment for collection via e-mail and SMS. After receiving the notification, you can pick up the shipment at the branch of your choice.
Zásilkovna SK - Payment on account in advance
Payment in advance to the account 3.3 Euro
FREE on orders over 65 Euros
Account number: 2900354583/2010
variable symbol - order number
(will appear after purchase is complete)
IBAN: CZ5520100000002900354583
SWIFT: FIOBCZPPXXX
You will be informed about the readiness of the shipment for collection via e-mail and SMS. After receiving the notification, you can pick up the shipment at the branch of your choice.